Terms & Conditions - Hosting

GB Reg Terms - Domains | Terms & Conditions - Hosting | Terms & Conditions - VPS | Terms & Conditions - Web Design

COMPANY NAME - TERMS OF SERVICE - SERVER USE - RESOURCE USAGE POLICY - HIGH RESOURCE USER POLICY - PAYMENT POLICIES - FREE HOSTING - PAYMENT OPTIONS - CANCELLATIONS & REFUNDS - INDEMNIFICATION - DISCLAIMER -  UPGRADING HOSTING PLANS - DOWNGRADING HOSTING PLANS - CHANGING OPTIONS/SERVICES - RENEWAL OF HOST PLANS - VAT

COMPANY NAME
GB Reg is part of Stonehenge Internet & Database Services Ltd which is also available for hosting services at http://www.stonehengeinternet.co.uk. Stonehenge Internet & Database Services Ltd hereafter called Stonehenge Internet reserves the right to offer hosting space or services under the banner of GB Reg. The terms herein are applicable for services provided by either Stonehenge Internet, GB Reg or Stonehenge Servers whether the service provided is domain registration, hosting or dedicated servers.

TERMS OF SERVICE
Stonehenge Internet provides World Wide Web page hosting. Stonehenge Internet reserves the right to suspend or cancel a customer's access to any or all services provided by Stonehenge Internet when Stonehenge Internet decides that the account has been inappropriately used or otherwise. We may modify any of the terms and conditions contained here at any time and in our sole discretion, by updating and posting at this web page.

SERVER USE (NOT DEDICATED)
Hosting accounts are to be used by the primary owner only. Shared hosting account holders are not permitted resell, store or give away web-hosting services of their website to other parties. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads. Storage of images, media and music files are prohibited except where these files are being used to support and display web pages on the site, and subject to them not constituting 'Illegal Material' below.

Stonehenge Internet reserves the right to refuse service and /or access to its servers to anyone.

Stonehenge Internet do not allow any of the following content to be stored on its servers:

Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation. This applies to material published in whole or part.

Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of Stonehenge Internet.

Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

Stonehenge Internet reserves the right to disable a domain for abuse as detailed above. It may be possible to offer alternative hosting services on an alternative domain but in this event the original options have been lost and will have to be repurchased against the new hosting plan.

Please also read our Abuse Policy which forms part of this agreement

RESOURCE USAGE POLICY (Webspace and Bandwidth)
Bandwidth overusage:

This can only occur on our limited accounts. The customer will be advised and provided with the opportunity to upgrade the account to unlimited. If the account is not upgraded, Stonehenge Internet reserve the right to charge to your account the amount of 25p (£0.25) per 1GB or part therof used over the allocated bandwidth. In rare cases, Stonehenge Internet may find a customer to be using server resources to such an extent that he or she may jeopardize server performance and resources for other customers. In such instances, Stonehenge Internet reserves the right to impose the High Resource User Policy for the consideration of all customers.

HIGH RESOURCE USER POLICY
Resources are defined as bandwidth and/or processor utilization.

Stonehenge Internet may implement the following policy to its sole discretion:

When a website is found to be monopolising the resources Stonehenge Internet available reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby Stonehenge Internet continues hosting the website for an additional fee. 

PAYMENT POLICIES
All accounts are set up on a prepay basis. Although Stonehenge Internet reserves the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment. Payment is due each anniversary year or month following the date the account was established. Customers will automatically be charged again at the end of their prepay period unless closure notification has already been given.

In situations where the card number on file is declined Stonehenge Internet will immediately suspend the facility to purchase services on-line until the outstanding charge is processed successfully. In addition, Stonehenge Internet reserves the right to suspend other services until the outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request.

Vat invoices will be sent by request.

All payment is currently in UK sterling.

PAYMENT OPTIONS
In order to streamline our accounting procedures and keep costs down Stonehenge Internet runs a limited number of payment options.

Credit / Debit Cards:
Stonehenge Internet accepts Mastercard, Visa, Switch, Delta, Solo, JCB and American Express.

Regular Payment Plans: (Monthly, Quarterly, Bi-Annual, Annual, Two yearly)
Payment must be received at the latest within 7 days of the due date, otherwise Stonehenge Internet will withdraw the services. The plan may be cancelled at any time with 30 days notice and services will cease after one month following the last payment on the due date, this does not apply to Dedicated Server Plans (see below under Cancellation and Refunds). Options to hosting plans are paid annually and under no circumstances can these be refunded.

Cheque Payment:
This option is only available to customers who pay annually for their Stonehenge Internet account. A credit / debit card number will still be required if customers require the facility to purchase domains and other services on-line. Stonehenge Internet cannot guarantee that a service will be provided until after any received cheques have been cleared.

CANCELLATION AND REFUNDS
Stonehenge Internet reserves the right to cancel the service at any time in the event a customer contravenes Stonehenge Internet terms of service, a refund will not be issued in the event of a cancellation. Stonehenge Internet will provide at least 60 days notice to the customer in the event of the services being permanently curtailed by the company. In this event a pro-rata refund will be made to the customer for the remainder of the membership period, if applicable.

Cancellation of Dedicated Server Plans taken through Stonehenge Internet or Stonehenge Servers, whether self managed or managed are subject to 90 days minimum notice. This is the case even if the plan has been taken on a monthly rate.

If charges relating to bandwidth, hosting or dedicated servers are outstanding for a period greater than 5 working days without prior agreement between the account holder and Stonehenge Internet, your service will be suspended and furthermore, Stonehenge Internet will refer the account to a debt collection agency and inform credit reference agencies. This may seriously affect your ability to obtain credit in the future.

FREE HOSTING PLAN
This plan is strictly available to NEW Customers only. The definition of a NEW Customer is a person or entity that does not own an account with Stonehenge Internet regardless of the registered address or registered email address.
The plan will be terminated if resources exceeded and with payment of a selected paid hosting plan, the site and files will be restored. The plan may not be taken as a dowgrade from one of our paid hosting plans.
At order stage you will be required to provide a valid debit or credit card, although there will be no charge unless you upgrade to a paid hosting plan or services, it is used an extra layer of security for processing the order.

INDEMNIFICATION
Customer agrees that it shall defend, indemnify, save and hold Stonehenge Internet harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Stonehenge Internet, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Stonehenge Internet against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Stonehenge Internet server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Stonehenge Internet server.

E-mail: accounts@stonehengeinternet.co.uk